For graphic kits shipped and installed by the customer, our vinyls are covered for a period of one (1) year from date of receipt, against defects in material and/or workmanship. Installs performed by us are covered for a period of three (3) years from date of install. All claims must first be sent to us for approval.
Our wraps also come with a five (5) year coverage on fading and/or cracking due to UV damage.
Spiralus Design is not liable for improper installation of graphics, damage to graphics due to improper installation, or damage due to everyday and/or race abrasions. Graphics subject to such circumstances will not be considered for warranty. We use the highest quality equipment and materials to ensure superior adhesion, protection and longevity.
While we do not issue refunds, SPIRALUS DESIGN will happily offer an exchange for a product of equal value for any items that are not completely satisfactory, with the exception of custom designs. Exchanges are accepted within 14 days of the date of receipt. Graphics must be returned in perfect, unused condition. Please contact us for further information. We do not offer credit for shipping and handling charges on returned merchandise. Please note all custom orders are final and may not be exchanged or returned, and will not be refunded except in the case of product defect.
If an incorrect item is shipped, we will pay the shipping charges to have the unused item returned. Upon receipt and inspection the correct item will be promptly shipped.
Be sure to purchase desired products that are also intended for your make/model/year vehicle so that incorrect items are not purchased, as these are not acceptable reasons for returns.